Federal Land CSR
The pandemic-caused disruption to the property development industry in 2020 moved Federal Land, Inc. to focus its social outreach initiatives towards helping its employees, customers, and other stakeholders navigate through the health crisis safely.
During the implementation of the quarantine lockdown, several Federal Land employees volunteered to continue working on-site to manage the daily operations of its residential, commercial, and office properties and to facilitate the needs of other employees in the transition to a work-from-home setup.
Property managers and critical staff were housed on-site during the quarantine period to avoid disruptions to the regular service and maintenance of Federal Land properties. Even though many employees were working from home, the company ensured that communication lines remained open to everyone on the team. The property developer set up Workplace, a work-focused communication platform product by Facebook, which enabled office and social chats, announcements, and live stream events.
Federal Land showrooms strictly followed government guidelines and adhered to health and safety protocols, such as the placement of hand sanitizers, temperature checks before entry, and proper social distancing to ensure that both clients and sales representatives are safe in the new normal. The property developer also encouraged clients to use its 360º virtual tours to avoid crowding the showrooms.
As lockdowns eased during the latter part of the year, Federal Land ensured that employees could safely return to the office. In line with this, the company, in cooperation with its medical partner Manila Doctors Hospital, conducted antigen tests for all its team members to limit their exposure to infected colleagues. The developer’s human resource department also held virtual lectures to educate its employees about the Covid-19 and related precautionary measures.
Federal Land’s property management arm, Federal Property Management Corp. (FPMC), rolled out the necessary measures to comply with the IATF’s guidelines for Covid-19 prevention and to guarantee that tenants’ safety. FPMC instituted proper health and safety standards such as the availability of alcohol dispensers, foot baths, and social distancing markings. Frequent cleaning and misting in coordination with the LGU were normalized so that living spaces are regularly disinfected.